Baggage, special assistance & flight requests
If you have flight requests, questions about baggage requirements and hand luggage, don’t hesitate to get in touch.
Flight & special requests
Flight requests
Specific requirements should be passed on to us either at the time of booking or as soon as possible afterwards. We regret, however, that requests are not guaranteed.
Please note that your chosen or requested seat numbers are not guaranteed and may be moved if we need to seat young children, accommodate medical requests, balance the weight of the aircraft, or if there is an isolated seat left empty. We will always seat your party together where possible, which includes across the aisle or rows behind.
Your special requests*
Please advise us at the time of booking if you have a mobility problem and need special transport or assistance at the airport, if you or a member of your party has a severe allergy, or will be pregnant at the time of departure. Please note that these types of requests may affect where the airline seats you on the aircraft. If a member of your party is over 26 weeks pregnant on your return flight, it is advisable to have a Doctor’s Fit to Fly certificate with you.
*Airlines do not tend to accept any requests within 72 hours of departure.
Indirect flights
If you wish to travel from a different airport to those offering direct flights, or at a different time or on a different day.*
Fly low-cost or scheduled to Paris, Geneva, Lyon, Nice or Marseille, with a connecting regional flight to Corsica. Flights are available from various regional airports alongside regular scheduled services from London Heathrow, London Stansted, London Gatwick or London City airports. Flight connections can sometimes involve a wait; however, they offer a great choice of options for the more flexible traveller.
*Please note we can only advise on direct flights.
Children & infants
Infants aged under two years on the date of return are not allocated a seat by the airline and must be seated on a parent’s lap. Please note that most airlines have safety restrictions on more than one infant seated in each row, and this may affect where you are seated on the aircraft. Children over two are allocated an airline seat. Should parents wish for a seat for an infant aged under two, an extra seat could be purchased. Please speak with our reservations staff to enquire about this.
Email us or call 01489 866992. Please note that baby seats, booster seats and pushchairs can be transported on charter flights free of charge, plus our Stansted and Heathrow charter flights offer a 10kg infant luggage allowance.
Baggage information & allowances
Airlines have become increasingly strict about baggage allowances, owing to the high number of requests they receive, and will now only consider limited requests from registered charities.
Most airlines do not accept any one piece of baggage weighing more than 23kg for health and safety reasons. We therefore strongly recommend splitting your luggage allowance across two or more bags, where permitted by your airline’s baggage policy. We advise checking with your airline before you fly.
If your flight is operated by a third-party airline, please be aware that you cannot take more luggage than the allowance you have purchased. Your baggage must also meet the airline’s specified weight and size/dimensions requirements. If your baggage exceeds your purchased allowance or does not meet the airline’s requirements, additional charges may apply at the airport or gate, and the airline may refuse to carry the excess baggage.
If you need to carry items outside of your allocated baggage allowance, or have any queries about what you can take with you, please contact our admin team before travelling. We will be happy to advise you where possible.
If you are unable to carry items in your usual baggage allowance, we recommend you call our administration department on +44 1489 866933, who will be happy to advise you.
- Contact Details
We are here to help
Need help planning your perfect holiday? With just a simple phone call, you will be connected to someone who knows Corsica like the back of their hand. Speak to us today for an unforgettable holiday.
New bookings
Sales office opening hours
Monday to Friday: 9am to 7pm
Saturday: 9am to 5pm
Sunday: 10am to 4pm
Existing bookings
Aftersales opening hours
Monday to Thursday: 9am to 5.30pm
Friday: 9am to 5pm
Saturday & Sunday: Closed